Shipping & Delivery Policy of dotbuydot.com
1. Shipping Destinations
dotbuydot.com ("we", "our", "us") offers shipping services to customers in Bangladesh for purchases made through our website www.dotbuydot.com. We are an international smartphone retail and wholesale supplier headquartered in Tamil Nadu, India.
2. Order Processing Time
Order Confirmation: Orders are processed upon receipt of payment confirmation from customers. Once your payment is verified, we take steps to prepare your order for shipment.
Processing Time: Please allow 2 business days for order processing before shipment.
3. Shipping Methods
Shipping Provider: We partner with reliable international shipping carriers to ensure safe and timely delivery of your order to Bangladesh.
Delivery Options: Standard shipping is available for all orders. Expedited shipping options may be available at an additional cost.
4. Delivery Timeframe
Estimated Delivery: Delivery to Bangladesh typically takes between 12 to 20 working days from the date of shipment. Please note that delivery times may vary depending on customs clearance processes and local postal services.
5. Tracking Information
Tracking Number: Once your order has been shipped, we will provide you with a tracking number via email. You can use this number to track the status of your shipment online.
6. Shipping Costs
Shipping Charges: Shipping costs are calculated based on the weight and dimensions of your order, as well as the selected shipping method. The shipping charges will be displayed at checkout before you complete your purchase.
7. Customs and Duties
Import Duties: Customers in Bangladesh are responsible for any customs duties, taxes, or fees imposed by local authorities upon importation of the goods. These charges are not included in the purchase price or shipping costs and must be paid separately by the recipient.
8. Delivery Address
Accuracy: Please ensure that the delivery address provided during checkout is accurate and complete. We are not responsible for packages that are lost or delayed due to incorrect address information provided by the customer.
9. Order Tracking & Support
Customer Support: If you have any questions or concerns about your order or shipment, please contact our customer service team at [email/phone]. We are here to assist you throughout the shipping and delivery process.
10. Changes to This Policy
We reserve the right to update or modify this Shipping & Delivery Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for updates.
11. Contact Us
For inquiries regarding our Shipping & Delivery Policy or any other questions, please contact us at [email protected] . Your satisfaction is important to us, and we strive to provide excellent service for all your smartphone needs.